Cellular Sales Associate
Danville Computer Clinic is seeking a flexible part-time Cellular Sales Associate to join our Boost Mobile phone sales team. The ideal candidate will have previous face to face customer service, cashiering, and/or retail sales experience. Individual must be self-motivated, energetic, and be able to work well with others or independently when necessary. Having a general knowledge of Android and iPhones is a plus. Applicant should possess the ability to effectively communicate and develop an appropriate rapport with existing or potential customers in order to resolve customer inquiries and concerns. Our hours of operation are 9:00 am - 7:00 pm Monday through Friday, 10:00 am - 7:00 pm on Saturdays, and 12:00 pm - 5:00 pm on Sundays. Applicants should be able to work anytime during normal hours of operation.
Responsibilities and Duties
Qualifications & Requirements
Responsibilities and Duties
- Assist customers in identifying cellular communication needs (phone/case/accessories)
- Establish new accounts, and perform account changes as needed
- Resolve customer inquiries
- Device Troubleshooting
- Properly enter customer information into the customer database
- General janitorial duties to maintain a clean and safe workplace are expected
Qualifications & Requirements
- High School diploma or equivalent
- Customer service experience (minimum 1 year)
- Self-motivated/energetic
- Good communication skills
- Works well with others and independently
- Ability to prioritize daily tasks
- Dependable and flexible
- Reliable transportation
